Questions & Answers About Lawn Care Program

Are all the treatments necessary?
Answer: Each treatment is seasonally designed to take care of your lawn’s needs at the precise time they need attention. Taking less than the full program can compromise the quality of your lawn.

Will my lawn be totally weed and insect free?
Answer: No lawn care service can promise this – not even the finest lawn care service When Nature Calls. By using the very best of materials, we feel that we can reduce the population of weeds and insects to the point that they are not visually noticeable or damaging. If at any time, you feel the treatments are not effectively managing the weed and insect populations, please give us a call.

Are the materials that When Nature Calls uses harmful to my pets or children?
Answer: When Nature Calls uses only the safest materials. All of these materials are registered with the Environmental Protection Agency for use on turfgrasses and are applied in strict accordance with the labels. When possible, keep off the lawn for about an hour after application. This will allow the material to dry enough for continued enjoyment of your lawn.

Does When Nature Calls guarantee its service?
Answer: Yes! When Nature Calls guarantees your satisfaction. The key to our success is service. We pride ourselves with supplying you with the finest lawn care service available. If you have a problem, all you have to do is call us; we’ll be right out. Even if we have to repeat your application, your satisfaction is our primary aim.

What if I can’t water my lawn?
Answer: If you cannot water your lawn due to its size, a water shortage, or for other reasons, the treatments will still be effective. However, your lawn may go semi-dormant or lose some of its color during hot and dry weather.

Will I be left instructions after each treatment?
Answer: Yes, your When Nature Calls representative will leave you with instructions and a full explanation of the treatment at the time of each service. We may also make certain recommendations on mowing, watering, thatching, and other cultural care aspects. Please follow these instructions and recommendations when possible to maximize the results of the service. If for some reason you cannot follow the instructions on watering, the treatments will still be effective, but the reaction time may slow down.

Will rainfall immediately after an application affect my lawn treatment?
Answer: Don’t be concerned that rain will reduce the effectiveness of the treatment. In fact, moisture, either from rainfall or from watering, actually improves the performance of the treatment. A light rain will not cancel the benefits of a liquid application; it may actually enhance it. Most often this applies even in the case of heavy rains. But, if you feel heavy rain affected the application, wait a couple of weeks and if you don’t see the weeds dying, call us and we’ll come back out.

What do I, as a customer, do if I am unhappy with the results?
Answer: Call us. That’s why we’re here…to help you! Nobody is perfect. We make mistakes too. A call to When Nature Calls will put you on schedule for a visit by your lawn care specialist. Our job is to serve you. Just a telephone call, that’s all it takes.

How will we be billed for the treatments?
Answer: An invoice will be left at your home on the 1st service of each month. Payment is due upon receipt. When Nature Calls also offers you the opportunity to receive a discount for prepayment of a year’s worth of scheduled services.

How long should it take to service my lawn?
Answer: The latest equipment and technology allows When Nature Calls to make applications to your lawn quickly and efficiently. The savings in labor through this technology is passed on to you, the customer. The average lawn in our area can be sprayed in less than 10 minutes, depending on the number of obstacles in the lawn, such as flowerbeds, gardens, sidewalks, and patios.

May I have extra service for special problems?
Answer: Yes, When Nature Calls offers additional services, which include soil test and analysis, fungicide application for disease control, and extra insecticide applications for ticks, ants, and fleas. These special applications are provided to you at your request at an additional charge.

Does When Nature Calls offer other services?
Answer: Yes. When Nature Calls offers core aeration in Spring and Fall. Aeration opens the soil surface for better exchange of air and moisture as well as deeper penetration of vital nutrients to the root system.

Spring is the season for core aeration of warm season grasses, Bermuda and Zoysia, to allow your lawn to breathe. When Nature Calls can perform the core aeration along with your standard spring application. Fall is the time for core aeration and overseeding of cool season grasses, Fescue. Core aeration of tall Fescue will provide increased turf density. Overseeding with aeration is important to insure that a good soil seedbed is available and to cut down on competition from weeds.

Fall is the best time for overseeding and aeration because of the better establishment conditions with the cool, moist weather. When Nature Calls can perform this core aeration along with your standard fall fertilizer application to aid in seeding germination and growth, or as a separate service. Overseeding with aeration is important to insure that a good soil seedbed is available and to cut down on competition from weeds. Fall is the best time for overseeding and aeration because of the better establishment conditions with the cool, moist weather. The core aeration and overseeding of your Fescue lawn will be completed during the months of September and October.

Please see our turf tip section for answers to many other questions. If you don't find the answer please contact us today.